Rt. 17 & 26 Clarksville, DE 19970 302.539.3711

Policies


Shipping

Orders are only shipped to the lower 48 states of the United States.: In-stock merchandise will normally arrive in 5-7 business days after the order is received. (Business days do not include Sunday or Holidays). Orders are shipped via UPS or USPS. Bob's Marine will select best delivery method. Orders may only be sent to street addresses. No P.O. boxes.



Return Policy

Any item returned must be done within 30 days of delivery and requires pre-approval. Item must be in original factory sealed packaging. Electrical or electronic items may not be returned. Items may be returned with pre-approval of Bob’s Marine Service and will incur a 20% restocking fee. Opened factory sealed packages may be returned with pre-approval, but are subjected to a repackaging fee as well as our normal restocking fee.



Warranties

All warranties are those of the manufacturer and no additional warranties are assumed or implied by Bob’s Marine Service.



Security

Bob’s Marine uses the best security available for on line purchasing. Your privacy and security are very important to us. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When you click the "Add to Cart" button, Bob’s Marine automatically checks to see that you have a secure connection. Bob’s Marine uses Secure Socket Layer (SSL), an encryption technology. This is PCI and U. S. Treasury Department compliant. As part of Bob’s Marine's privacy and security practices, we do not store your credit card number in your membership file or order history. We request you kindly provide us with your credit card number every time you make a secure transaction.



Privacy

Bob's Marine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may collect the following contact information including name, address, email address, and order history. No credit card information is stored. We use this information to understand your needs and to provide you with better service. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.